Refund Policy — Cevara Bags
Last Updated: [04/12/2025]

At Cevara Bags, customer satisfaction is important to us.
However, due to the nature of our products and business operation:

❌ We do NOT offer refunds under any circumstances.

This includes:

  • Change of mind

  • Selecting the wrong product

  • Not liking the product after receiving it

  • Color differences due to screen variations

Order Cancellation

Because payment is made online and orders are processed quickly:

❌ We do not accept cancellation requests once an order is placed.

Damaged or Wrong Product

Although refunds are not offered, we can assist you only if the product is physically damaged or you receive the wrong item.

You must inform us within 24 hours of delivery with clear photos/video evidence at:

cevarashop@gmail.com
or
+92 321 6329229

If approved, we may offer:

✔ Replacement (subject to stock availability)
✔ Exchange (if applicable)

Refunds will still not be issued.

❗ Summary

  • No refunds

  • No order cancellations

  • Replacements only for damaged/wrong product (24-hour notice required)