1. Do you offer Cash on Delivery (COD)?

No, we do not offer Cash on Delivery.
All orders must be paid through online payment only before processing.

2. Do you offer refunds?

No, Cevara Bags does not provide refunds under any circumstances.
However, if you receive a damaged or wrong item, you may request a replacement within 24 hours with proof.

3. Is delivery free?

Yes! We offer FREE delivery all over Pakistan on every order — no minimum purchase required.

4. How long does delivery take?

Our standard delivery time is:
📦 3 to 5 business days

Available stock order 3-5 days And Pre-order deliver in 8-14 (Working days)

Delivery time may vary depending on your city and courier workload.

5. What should I do if I receive a damaged product?

If your item arrives damaged or incorrect, please contact us within 24 hours with:

  • Clear photos or video

  • Order number

Send details to:
📩 cevarashop@gmail.com
📞 +92 321 6329229
We will arrange a replacement (subject to stock availability).

6. How can I contact Cevara Bags?

You can reach us anytime through:
📩 Email: cevarashop@gmail.com
📞 Phone/WhatsApp: +92 321 6329229